Terms of Service

Last updated: 19/02/2026

1. Introduction

Welcome to kovoclean.com (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Website or purchase our products.

2. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

You must be at least 18 years old or have permission from a parent or legal guardian to place an order on kovoclean.com.

3. Products and Orders

We aim to describe and display our products as accurately as possible. However, slight variations in color, design, or packaging may occur.

By placing an order, you confirm that all information you provide is true and correct, that you are authorized to use the payment method provided, and that you accept these Terms.

We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, incorrect pricing, or product unavailability. If your order is canceled, any payment already made will be fully refunded.

4. Pricing and Payment

All prices displayed on kovoclean.com are shown in the currency indicated at checkout. We reserve the right to change prices at any time; however, such changes will not affect orders that have already been placed.

Payments are processed securely through our payment partners (such as Stripe and PayPal). Your payment information is handled directly by these providers and is not stored on our servers.

5. Shipping and Delivery

We offer worldwide free shipping. Orders are typically processed within 1–3 business days. After processing, the usual delivery time is 5–8 business days, depending on your location.

Delivery times are estimates and may be affected by factors outside our control (such as customs delays, weather, or carrier issues). For full details, please see our Shipping Policy.

6. Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a return or refund subject to the conditions described in our Refund and Returns Policy.

Please refer to our Refund and Returns Policy for detailed information on return windows, conditions, and procedures.

7. Safety and Usage Disclaimer

KovoClean™ is designed as a household cleaning product intended to remove stains, limescale, and buildup when used as directed. It is not intended for medical sanitation or professional disinfection purposes.

Avoid contact with eyes and prolonged skin exposure. Do not ingest. Keep out of reach of children and pets. If contact with eyes occurs, rinse thoroughly with clean water. If irritation persists, discontinue use and seek medical advice.

Use only as directed and on compatible surfaces. Users are responsible for proper handling and safe use of cleaning products within their household.

8. Intellectual Property

All content on kovoclean.com, including text, graphics, logos, images, videos, product names, and branding elements, is owned by or licensed to us and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or use any content from this website without our prior written consent.

Nothing in these Terms affects your statutory consumer rights.

9. Limitation of Liability

To the fullest extent permitted by law, kovoclean.com and its owners, managers, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or this Website.

Our total liability for any claim related to a product purchase is limited to the amount you paid for that product. Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

10. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted means you accept the revised Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
Email: support@kovoclean.com