FAQs

Product
What is KovoClean?
KovoClean is a concentrated powder-based toilet cleaner that activates into a powerful purple foam on contact with water. It cleans under the rim, deep inside the bowl, and around the waterline without any scrubbing — simply pour, wait 5 minutes, and flush.
How do I use it?
  1. Pour one scoop of KovoClean powder directly into the toilet bowl water.
  2. Let the foam activate and expand for 5 minutes.
  3. Flush to rinse away all residue.
No brush, no scrubbing, no mess.
How often should I use KovoClean?
Once per week is recommended for ongoing maintenance. For heavily stained bowls, you can use it more frequently until the buildup clears.
Is it safe for septic tanks and plumbing?
Yes. KovoClean is formulated to be safe for standard ceramic and vitreous china toilets, all types of plumbing, and septic systems.
Does it leave residue after flushing?
No. The formula rinses away completely with a single flush, leaving no film, coating, or chemical buildup in the bowl or pipes.
Is it safe around children and pets?
KovoClean should be stored out of reach of children and pets and used only as directed. Do not ingest. If contact with eyes occurs, rinse immediately with water. Once the toilet has been flushed, it is safe to use normally.
Orders & Shipping
How much does shipping cost?
Shipping is free on all orders worldwide — no minimum order required.
How long does delivery take?
Most orders arrive within 7–14 business days. Delivery to some regions (Australia, rest of world) may take up to 21 business days. See our Shipping Policy for a full breakdown by region.
How do I track my order?
You will receive a tracking number by email once your order ships. Use our Track Your Order page to check your delivery status at any time.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Email us at support@kovoclean.com as soon as possible and we will do our best to accommodate your request.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied for any reason, contact us at support@kovoclean.com within 30 days of receiving your order and we will arrange a refund or replacement.
My order arrived damaged. What should I do?
Contact us within 7 days of delivery at support@kovoclean.com with your order number and photos of the damage. We will send a replacement or issue a full refund at no cost to you.
How long do refunds take to process?
Once your return is approved, refunds are credited to your original payment method within 5–10 business days.

Still have a question? Contact our support team — we respond within 24–48 business hours.